Privacy policy

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SPARKWAY ENERGY LIMITED

Effective Date: 1st June 2023

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1. Introduction

Welcome to Sparkway Energy Limited’s (“Sparkway”, "we", "us", "our") Privacy Policy.

Your privacy is critical to us. We are committed to protecting your privacy and upholding your rights under the Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR). This policy explains how we collect, use, disclose and safeguard your personal information when you use our services.

2. What Information Do We Collect?

We may collect personal identification information, including but not limited to your name, email address, and phone number. We may also collect additional information related to your energy usage, home layout, and other data relevant to the provision of our services. Additionally, we may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behavior. We use cookies and similar technologies to collect this information.

3. How Do We Use Your Information?

We use the information we collect to:

  • Deliver our services and manage your account
  • Improve, personalise, and expand our services
  • Communicate with you about updates to our services, offers, promotions, and other relevant information

4. Disclosure of Your Information

We may share your information with third parties under the following circumstances:

  • To our service providers and contractors who provide data processing services
  • We may share your personal information with third-party service providers who assist us in operating our website or conducting our business. These service providers are obligated to keep your information confidential.
  • To comply with any applicable law, regulation, legal process or governmental request
  • To enforce our terms and conditions

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your personal information, no electronic transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to our processing of your data at any time. Please contact us at contact@sparkway.co if you wish to exercise these rights.

7. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time, and will post the most current version on our website. We will notify you of any significant changes via email or through our services.

8. Contact Us

For any questions or comments about this Privacy Policy, please contact us at: contact@sparkway.co

Sparkway Energy Limited

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